Easy Customer Management: Introducing Our New Reseller Portal

We’re excited to unveil the new Myntex Reseller Portal. Running your own business can be overwhelming as you learn about PGP encryption and start selling it directly to customers.

We designed the portal specifically to help our resellers manage their businesses better. We focused on streamlining the new user setup process, building business management tools and enabling better customer service. Resellers can now activate new users from start to finish in under five minutes.

Take a tour of the portal’s key features:

Easy and fast customer management
Log into the portal and create a new customer account in seconds. As you create the customer account, your own PGP key is generated with a password only you will know. You’ll be able to activate accounts, wipe accounts, pair SIM cards and order from the eStore.

At any time, you can see a list of your active accounts, wiped accounts and current SIM card inventory. The wallet system lets resellers pre-pay for encryption services and SIM cards, which cuts down on payment hassles.

The portal also enables proactive customer management via renewal tracking by automatically showing you when users need to renew their accounts. You have the ability to create custom renewal messages that will be sent to customers at three different points in time: 14 days before expiration, seven days and three days.

 

It’s easy to manage your client list with all of the important information — customer account status, SIM card number and renewal date — on one screen.

 

Secure and simple to use
Log into the Myntex portal using a private, personalized VPN connection. It protects resellers, customers, and Myntex from hacking or other threats. Your data inside the portal is always secure.

Overall, the portal is simple and easy to use, and has an interface that’s intuitive to navigate. We offer a series of help videos we can share with you, and we’re available to help you at any time.

 

The calendar view in the portal allows resellers to get a big-picture impression of account activity over several months, and anticipate upcoming activations and expirations.

 

Coming soon: Centralized business management
We’re in the process of adding more features to the portal. Starting soon, the portal will give resellers a central place from which to manage and control their business.

Dashboard reporting will allow you to review key customer and sub-reseller analytics. The portal will let you allocate funds to sub-resellers. This mitigates the risk of not receiving payments from sub-resellers because they will pre-pay for services.

The portal will provide resellers with a sub-reseller contact database. This is where you can track contact information, wallet allocations, and reseller customer counts. It’s all in one place for easy reference and day-to-day management.

 

Starting soon, click on the individual reseller management screen in the portal to update contact information, check the wallet balance and flag any issues in the notes section. We want to see you succeed Our goal is to help you grow a successful reseller business. In addition to competitive wholesale pricing, we also offer resellers 24-hour support and one-on-one sales coaching.

 

We’re conducting one-on-one portal training sessions with new resellers to help them get started. Book your spot. 

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